What is your emergency dental plan?

If you have a dental emergency, please call our office (502) 245-5418. During regular office hours, we will work you into our schedule that day to address your concern. After hours, either Dr. Franks or Dr. Schmitt may be reached personally by phone. Please call our office (502) 245-5418 to either schedule an appointment or to reach our doctors. Walk-ins are welcome.

How do you handle payment?

Our office accepts most insurances and will file your insurance claims for you. We are an in-network provider for Delta Dental Premier and Anthem Blue Cross Blue Shield 300. If we are considered an out-of-network provider according to your insurance plan, then we will file your claim and accept assignment of benefits. To work with our patients financially, we accept Care Credit.

What should I expect from my first visit?

Our goal is to meet your dental concerns and to improve your overall dental health. A good understanding between patient and doctor is essential for these two things to occur. For this reason, we begin your first appointment in our conference room to discuss your dental concerns, interests and obtain a thorough physical and dental history. Then we will move into an operatory where an oral evaluation is performed and, if necessary, radiographs are taken. Once all the information has been gathered, a personalized treatment plan is presented to you.

Does your practice see children?

Our office a family-focused practice and that begins with the little ones. Dr. Schmitt and Dr. Franks encourage parents to bring their children in soon after their second birthday for their first visit. Brief, easy appointments with the hygienist at this age help build trust and good oral hygiene habits that can last a lifetime.

Why is it important to get a check-up every 6 months, even if you do have great oral hygiene?

Oral conditions are best treated, if caught early. Our practice has a DIAGNOdent laser that is capable of detecting decalifications in teeth. These are cavities in their early stages that may not be felt or seen. The sooner the defect is found, the more conservative the restoration can be.

We also perform an oral cancer screening at every exam. Oral cancer is typically painless and located in difficult to see areas. Most people don’t know they have this condition until it becomes large enough to see in the mirror.While oral cancer can be deadly, early detection has shown to have an 80% cure rate.

Gum disease is another condition that if caught early can be resolved. For these reasons, good oral health is best maintained by frequent check-ups.

How do the doctors stay current on the latest technologies?

It is essential for us to maintain understanding for the ever-advancing world of dentistry to ensure successful treatment outcomes. For this reason, our doctors and staff are committed to staying current on the latest in dental and medical research and materials. They stay informed through science based dental literature, continuing education lectures and hands-on study sessions. Both doctors are also members of a dental implant study club, which meets once a month.